Join Our Team

Join our Customer Service Team. Our CSR's are the heart of the bank and play a fundamental role in achieving customer satisfaction. We are looking for a trusted employee to process transactions accurately and efficiently. In this role you will handle customers in person, on the phone, and through our computer chat feature for mobile and internet banking, assisting customers with transactions, troubleshooting basic technical issues, and representing Carbon County's Best Bank with excellent service.  

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?

These trained individuals greet customers, answer questions about their products or services and help them manage their accounts. This position will handle our customer needs by conducting dozens of bank transactions such as; accept deposits, cash checks, and process withdrawals. This role requires you to interact with many customers each week-day in person, by phone, and remotely on our banking platform. We ask that our bankers “go the extra mile” to build trusting relationships that in turn lead to customer loyalty and satisfaction. 

WONDER IF YOU'RE A GOOD FIT?

It's about “going the extra mile” to build relationships that in turn lead to customer loyalty and satisfaction. A good customer service rep is honest and organized as they handle large amounts of money throughout the day. Communication and problem solving skills are a must in the ever-changing digital banking world. Don't worry, you don't have to be an expert, but you do have to be eager to learn. Ideal candidates for this position are dedicated to providing excellent customer care. Positive, driven, and confident applicants are encouraged to apply.

LOOKING FOR AN EMPLOYER WHO VALUES YOUR CONTRIBUTION?

 How to Apply